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AHF Communications, LLC
P O Box 38185
Charlotte, NC 28278
Phone: 877-243-2661
Email info@ahfcommunications.com
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Services

BUSINESS & TELECOM PLANNING   NETWORK ASSESSMENT   PROJECT PLAN / MANAGEMENT
  • Long-term Strategic Plans
  • Life Cycle Management
  • Communications Technologies:
    > VoIP/IP Telephony
    > Wireless
  • > Contact Centers
    > Unified Messaging  
  • Return on Investment
  • Total Cost of Ownership
  • Six Sigma Process Improvement
  • Policies, Procedures, and Processes
 
  • Phone System
  • VoIP / IP Telephony Readiness
  • Wireless
  • Wide-Area Network
  • Data Infrastructure
  • Cabling Infrastructure
  • Disaster Recovery
  • Security
  • Energy Consumption (Green Technology)
 
  • Small to Large-scale Projects
  • Deployments, Migrations, and Upgrades
  • Request for Information
  • Request for Proposal
  • Facility Planning and Moves
  • Call Center/Contact Center design, and implementation

 

TELECOM EXPENSE MANAGEMENT   STAFF TRAINING   MANAGED SERVICES
  • Billing and Invoice Audits
  • Carrier Costs:
    > Local Telephone
    > Long Distance
    > Data Network
    > Internet
    > Wireless
    > Television
  • Equipment Vendor and Carrier Negotiations
  • Centralize Management of Mobile(cell)Phones
 
  • Audit and Expense Management
  • Telecommunications Basics
  • Call Flow Processes
  • Call/Contact Center Design
  • Strategic Technology Planning
  • Telephone Service Operations
  • Phone Etiquette
  • IT Staff Training Plans
  • Updated Processes:
    > Change Management
    > Disaster Recovery
 
  • On-going Consulting and Engineering Services
  • Outsourced Telecom Departmental Functions
  • Interim CIO and Telecom Management

 

 

 


Find out more about our process.

 

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